Please contact firstname.lastname@example.org for returns and exchanges.
Returns must be made within 30 days.
Reasons for returns:
- Wrong item shipped
- Wrong item ordered (we will not pay for return shipping)
- Item damaged during shipment (UPS claim will have to be made. Nutcracker Ballet Gifts is responsible for making claim)
Within 1 week of return request you will receive further instructions/information concerning the issue.
Please do not ship items back to us without going through this process first.